Refund policy

Domestic Orders

We accept returns for refund and exchange within 10 days of receiving your order.

Due to health regulations all returns must be qualified as follows:

Garments are to be returned in their original condition, must not have been worn, washed, or altered.

No visible signs of use including deodorant, lotions, cosmetic stains, perfume, scents, etc.

Returned in their original packaging and must not be missing original tags and hygienic liners.

​Non-Qualified Returns

Returns that do no adhere to the qualification above will not be accepted and will be sent back to the customer at their expense. We have the right to deny credit if merchandise returned does not meet our return policy requirements.

​All final sale items are non-refundable/non-exchangeable.

​How To Return

Please e-mail info@decoletthelabel.com with your order number and reason for return. We will provide a pre-paid shipping label. Once your return is received and inspected, we will notify you by email that we have received your returned item, and whether it is approved or rejected for a refund. If you are approved your refund will be processed and a credit will be issued to the original method of payment within a certain amount of days.

International Orders

We do not accept returns/exchanges of any kind for international orders.